Contact Us
If you have any questions or need assistance with your OLG account, please do not hesitate to reach out. Our support team is dedicated to providing you with the help and guidance you require.
We understand that every issue is unique, so we offer a range of support channels to suit your needs. You can choose from:
Phone Support: Our customer support hotline is available 24/7 for immediate assistance.
Email Support: Email our dedicated team and we will respond as soon as possible.
Before contacting us, you may find the answers to your questions in our comprehensive Help Centre. Accessible via a link on our website, it's packed with helpful guides, FAQs, and tutorials covering everything from account verification to responsible gaming practices.
If you need assistance or have any issues, please use one of the following methods:
If you or someone you know is struggling with problem gaming, please don't hesitate to reach out. Our responsible gaming team offers confidential assistance and guidance on how to maintain a healthy balance between gaming and real life.
You can contact them at:
We have a dedicated support team who will work with you to resolve your issue as quickly and effectively as possible.
Please note that our hours of operation are:
Monday - Friday: 9am - 5pm EST
For general information or FAQs, please refer to our Help Centre. If you have any questions about your account or need assistance with a specific issue, feel free to contact us via phone or email.
We're committed to providing the best possible support and service to our valued customers. Thank you for choosing OLG!
Our website is available in both English and French, ensuring that all players can access essential information and services with ease. You may reach out using either language option.
Your feedback helps us continually improve our service, so if there's anything we could have done better or any suggestions you'd like to share, please don't hesitate to let us know.
Best regards,
The OLG Team